Privacy Policy

Privacy Policy

Privacy Policy

Updated September 6, 2024

The Policy

Introduction

At Komponents and Solutions Rack Limited ("we," "our," or "us"), your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Nigeria Data Protection Act 2023 (NDPA).

1. Information We Collect

  1. Personal Information: When you interact with our website, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide through forms, surveys, or customer support interactions.

  2. Technical Data: We collect technical data including your IP address, browser type, device information, and cookies. This information helps us understand how you use our website and improve your experience.

2. Use of Your Information

We use your information to:

  1. Provide and manage our services.

  2. Process transactions and send related information, including purchase confirmations and invoices.

  3. Respond to your inquiries and provide customer support.

  4. Improve our website, products, and services.

  5. Send you marketing communications, subject to your preferences and consent.

  6. Comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing

We process your personal information based on:

  1. Consent: Where you have given us clear consent to process your data for specific purposes.

  2. Contractual Obligations: To perform a contract we have with you, such as processing a purchase.

  3. Legal Obligations: To comply with legal obligations under Nigerian law.

  4. Legitimate Interests: Where necessary for our legitimate business interests, unless those interests are overridden by your rights.

4. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We may share your data with:

  1. Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep your information confidential and secure.

  2. Affiliates: We may share your information with our affiliate marketers listed on our site, especially if they are relevant to your inquiries or service needs.

  3. Legal Authorities: If required by law, regulation, or legal process, we may disclose your information to law enforcement or other authorities.

5. Data Security

We implement robust security measures to protect your personal information. This includes encryption, access controls, and regular security audits. However, please note that no method of data transmission or storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the Nigeria Data Protection Act 2023, you have the following rights:

  1. Right to Access: You can request a copy of the personal data we hold about you.

  2. Right to Rectification: You can request the correction of any inaccurate or incomplete information.

  3. Right to Erasure: You can request the deletion of your personal data, subject to certain legal exceptions.

  4. Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.

  5. Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, where technically feasible.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Komponents and Solutions Rack Limited

27B Ize-Iyamu Street, Off Billings Way, Oregun, Lagos

info@komponents.ng

+2348023077749